We are a people-orientated business and our experienced team shares our values and goals to deliver the ultimate customer service experience.

Senior Management

 

Dexter Lucas – Managing Director

Dexter is the founder and Managing Director of the Proclense Group. With over 30 years of experience in providing logistical solutions and support to a wide range of UK business sectors, he is passionate about delivering great service and real added value to our clients and believes the key to success is by attracting and developing a great team of people equally passionate about service delivery.

 

Russell West – Director

Russell oversees the day to day running of the Proclense businesses. Over a 30-year career he has filled management roles in the Financial Services industry with household names such as Prudential and Zurich as well as undertaken business consulting roles. He has been with Proclense for over 10 years and is leading the development and growth of the Company. He believes that continued growth and success comes not just from what we do but HOW we do it – showing our clients both the enthusiasm and desire to see through their projects to a successful and hassle-free conclusion.

 

Brad Lucas – Valeting Operations Manager

Brad has spent over 25 years within the valeting business joining as a valet and working through the divisions to his current role as Operations Manager. Brad brings a vast knowledge and passion to the role and a desire to ensure each and every customer and site is given the best care. His attention to detail allows him to focus on building new contracts and engaging his team to be the best.

 

Head Office Team

 

Lorraine Graham – Office Manager

Lorraine has worked for the Proclense Group since 1992. As the Office Manager she is responsible for ensuring all accounting tasks are completed within the weekly/monthly deadlines required.

 

Brooke Lucas – Valeting Administrator

Brooke joined the company in March 2018 as an addition to the Valeting accounts department. Her main role is to manage and process all work carried out by our sub-contractors. This involves dealing with timesheets and payments, along with general duties in Sage accounts.

 

Laura Malins – Office Administrator

Laura takes care of our HR admin for new starters, health and safety reporting, periodic training as well as a host of other admin tasks supporting the senior management team. Laura joined in 2023 and has over 20 years of customer service and admin experience.

 

Alex Pitcher – Sales and Marketing Executive

Alex joined proclense in 2023, bringing with him 6 years of B2B sales and marketing experience in the automotive industry. Alex looks after all things marketing aswell as generating interest for new business.