We are a people-orientated business and our experienced team shares our values and our goal to deliver the ultimate customer service experience.
Dexter Lucas – Managing Director
Dexter is the founder and Managing Director of the Proclense Group. With over 30 years of experience in providing logistical solutions and support to a wide range of UK business sectors, he is passionate about delivering great service and real added value to our clients and believes the key to success is by attracting and developing a great team of people equally passionate about service delivery.
Russell West – Director
Russell oversees the day to day running of the Proclense businesses. Over a 30-year career he has filled management roles in the Financial Services industry with household names such as Prudential and Zurich as well as undertaken business consulting roles. He has been with Proclense for over 10 years and is leading the development and growth of the Company. He believes that continued growth and success comes not just from what we do but HOW we do it – showing our clients both the enthusiasm and desire to see through their projects to a successful and hassle-free conclusion.
Danny Jarvis – Head of Business Development
Danny joined Proclense in early 2018. He brings a wealth of experience from eight years with the largest HR resourcing agency in Europe supplying FM companies with various trades. Danny has a real passion and enthusiasm for customer service and sales. He takes pride in building strong relationships with both existing and new clients. Danny ensures Proclense continues to grow and develop whilst maintaining our high levels of service.
Brad Lucas – Valeting Operations Manager
Brad has spent over 25 years within the valeting business joining as a valet and working through the divisions to his current role as Operations Manager. Brad brings a vast knowledge and passion to the role and a desire to ensure each and every customer and site is given the best care. His attention to detail allows him to focus on building new contracts and engaging his team to be the best.
Mark Phillips – FM Project Manager
For over 25 years, Mark has worked within the construction industry, primarily in the roofing sectors involving both industrial and private contracts. Mark enjoys meeting the requirements of our customers and takes great pride in providing those results safely and on time. The health and safety of our teams and customers alike are always at the forefront of Mark’s mind and are an integral part of his approach to each individual project.
Jason Stringer – FM Project Manager
Jason has 20 years of experience in the trade and project management sectors, previously working for a number of high profile FM companies. Jason is a skilled tradesman and takes pride in each and every aspect of his work. Jason still has a passion for getting involved with the practical elements of our contracts. Plus, he ensures that all jobs are completed to the highest standard. Proclense’s clients value Jason’s experience, professional attitude and expert knowledge when recommending works.
Lorraine Graham – Office Manager
Lorraine has worked for the Proclense Group since 1992. As the Office Manager she is responsible for ensuring all accounting tasks are completed within the weekly/monthly deadlines required.
Sophie Halliday – Procurement and FM Administrator
Sophie has always worked in industries which are similar to FM. Her role within Proclense is procurement and admin. Sophie ensures the site managers have everything they need to complete their works amongst various other things. One of Sophie’s great strengths is ensuring we have excellent relationships with our suppliers.
Brooke Lucas – Valeting Administrator
Brooke joined the company in March 2018 as an addition to the Valeting accounts department. Her main role is to manage and process all work carried out by our sub-contractors. This involves dealing with timesheets and payments, along with general duties in Sage accounts.